The Kaizen as a system hiring management for organizational success in a public entity of Peru

Abstract

The public sector in Peru faces the challenge of being more efficient in the management of procurement processes, for which it needs an agile organization that efficiently manages the processes and maximizes the value of the resources allocated at the time of public procurement, organizations will succeed when better conditions of price and quality are achieved, according to the public purpose. This research aimed to propose the application of Kaizen strategies, to optimize the management of the hiring process for amounts less than eight (8) UIT in a public entity in Peru. The research was developed under a mixed approach with sequential explanatory design, which included structured and unstructured research instruments, which were developed for the collection of information. We applied surveys (30 people) and interviews (3 people) where users of the logistics area participated. Among the main findings were identified inefficiencies and lack of application of rules, procedures and control of procurement processes for goods and services of amounts less than eight Peruvian Tax Units. It is concluded that it is imperative to apply improvements to the procurement processes, using the tool of the Deming cycle (PDCA), the design of the SIPOC diagrams and the implementation of dashboard for the control of requirements, until a greater quantity of goods and services are procured under ideal conditions of price and quality in public entities.